There are banks all over central Nairobi that offer foreign exchange services and can give KSh and US$ cash off a credit card. All have ATMs, which can also be found in the shopping malls and at some petrol stations. Try to avoid banks on the last Fri of the month (payday), when there are long queues.
There are also numerous bureaux de change, also known as forex bureaux. Exchange rates are about the same in most, though commission is charged on changing TCs so shop around for the best deal. Hotels will also change money but at excessive exchange rates. Some shop keepers and curio stall holders will take US$ cash so ensure you know what the current exchange rate is.
DHL, International House, Mama Ngina St, city centre, T020-692 5120, http://www.dhl.co.ke. Federal Express, 12th floor, Bruce House, Standard St, city centre, T020-211 307, http://www.fedex.com. TNT, Kiambere Rd, Nairobi Hill, T020-723 554, http://www.tnt.com.
Regular films, concerts and talks are on offer, and in some, libraries and language courses. The Alliance Française and the Italian Cultural Centre are particularly good venues for the arts. Alliance Française, Loita St, city centre, T020-340 054; British Council, Upper Hill Rd, Nairobi Hill, T020-283 6000, www.british council.org/kenya; Goethe Institute, Maendeleo House, Monrovia St, city centre, T020-222 4640, http://www.goethe.de/ins/ke/nai; Italian Cultural Institute, Woodvale Grove, off Waiyaki Way, Westlands, T020-445 1226, http://www.iicnairobi.esteri.it.
Embassies and consulates
Australia, ICIPE House, Riverside Drive, Westlands, T020-444 5034, www.kenya. embassy.gov.au. British High Commission, Upper Hill Rd, Nairobi Hill, T020-284 4000, http://www.ukinkenya.fco.gov.uk. Canada, Limuru Rd, Gigiri, T020-226 987, www.dfait-maeci. gc.ca/nairobi. Ethiopia, State House Av, city centre, T020-273 2050, ethioemb@ kenyaweb.com. France, Barclays Plaza, Loita St, city centre, T020-277 8000, www.amba france-ke.org. Issues visas for Togo, Senegal, Burkina Faso, Mauritania and the Central African Republic. Germany, 113 Riverside Dr, Westlands, T020-426 2100, www.nairobi. diplo.de. Netherlands, Riverside Lane, Westlands, T020-428 2000, www.nether lands-embassy.or.ke. South African High Commission, Roshanmaer Place, Lenana Rd, Kilimani, T020-282 7100, nairobi@foreign. gov.za. Sudan, Kabarnet Rd, off Ngong Rd, Kilimani, T020-575 159, www.sudanembassy nrb.org. Tanzania, Continental House, Uhuru Highway, city centre, T020-331 056, email@example.com. Uganda, Uganda House, Kenyatta Av, city centre, T020-311 814, www.ugandahigh commission.co.ke. United States, United Nations Av, off Limuru Rd, Gigiri, T020-363 6000, http://nairobi.usembassy.gov.
Nyayo House, Kenyatta Highway, T020-222 022.
A vast number of places now offer inexpensive internet access all over the city, including most of the hotels and shopping malls and Wi-Fi is available at the airport and the more expensive hotels. Options range from smart internet cafés with fast reliable connections, to tiny corner shops that have just one computer and sometimes erratic connections.
The 2 main private hospitals both have world-class facilities: Nairobi Hospital, Argwings Kodhek Rd, Nairobi Hill, T020-284 5000, http://www.nairobihospital.org; Aga Khan Hospital, Parklands Av, Parklands, T020-374 2531, http://www.agakhanhospitals.org. The Kenyatta Hospital, on Hospital Rd, Nairobi Hill, T020-726 300, is well equipped, but as a public hospital, has long queues. If you are planning to travel in more isolated areas, consider the Flying Doctors’ Society of Africa, based at Wilson Airport. For an annual tourist fee of US$50, it offers free evacuation by air to a medical centre or hospital. This may be worth considering if you are visiting remote regions, but not if visiting the more popular parks in the north as adequate provision is made in the case of an emergency. The income goes back into the service and the African Medical Research Foundation (AMREF) behind it. You can contact them in advance on T020-602 495, http://www.amref.org.
These are found all over downtown Nairobi and in all shopping malls but are generally expensive. The major hospitals have 24-hr pharmacies.
Police emergency T999, Central Police Station, University Way, city centre, T020-225 685, other police stations can be found on the website; http://www.kenyapolice.go.ke. Always inform the police of any incidents – you will need a police form for any insurance claims.
Moi Av, half-way between Kenyatta Av and Tubman Rd on the east side, T020-227 401. There is also a post office on Haile Selassie Av, T020-228 441, where you will find the fairly reliable, and free, poste restante. There are also post offices in the shopping malls and there’s a useful branch locator on the post office’s website; http://www.posta.co.ke. Opening hours are generally Mon-Fri 0800-1700 and Sat 0800-1200.
Local and international calls can be made from Telkom Kenya public coin and card phones in red or yellow booths on the street or in post offices. Phone cards are available from post offices. Some internet cafés also double up as public phone and fax places. If you are using a Kenya service provider for your cell phone, top up cards for Kenya’s 2 cell networks, Cellnet and Safaricom, are available from their specific shops all around the city and from just about every street vendor.
Based at Nairobi National Park main gate, Langata Rd, T020-604 767.