Banks
Most banks open Mon-Fri 0900-1600, Sat 0900-1200. The banks have branches in all the shopping malls and in large hotels such as Princess Hilton and Radisson. ATMs only give US dollars. Banco Agrícola Comercial de El Salvador, Paseo Escalón 3635, T2279-1033, English spoken. HSBC give good rates for TCs and Visa card advances.
Most banks give cash advance on your credit card if you bring your passport. In emergency, for Visa International or MasterCard, T2224-5100; Visa TCs can only be changed by Visa cardholders. Visa ATMs can be found at Aval card 24-hr machines, the majority at Esso and Shell service stations (eg Esso, Blv de los Héroes), but also at Metrocentro, 8th floor food court, and Centro de Servicio, Av Olímpica. Western Union for money transfers, c/o HSCB branches, T2225-2503 (48 other branches throughout the country, look out for the black and yellow sign), head office Alameda Roosevelt 2419 between 45 y 47 Av Sur, T2298-1888, Mon-Fri 0800-1700, Sat 0800-1200, take passport and photographic ID (30 mins if from USA/Canada, 2-3 hrs from Europe). Banco de América Central (Ex-Credomatic), next to Siman in Metrocentro and CC San Luis gives cash advances on credit cards.
Cultural centres
Alianza Francesa, 5 Av Norte 152, Col Escalón, T2260-5807 and new location in Col San Benito: Calle La Mascota 547 , Pasaje 2, http://www.afelsalvador.com. Union Church, Calle 4 Final, Col La Mascota, T2263-8246, English-speaking interdominational international church, weekly church services and bible studies, volunteering opportunities. Centro de Intercambio y Solidaridad (CIS), Blv Universitario 4, next to Cine Reforma, T2226-2623, http://www.cis-elsalvador.org, for language classes, FMLN (Frente Farabundo Martí para la Liberación Nacional) programmes and schools. Instituto para el Rescate Ancestral Indígena Salvadoreño (RAIS), Av Santiago 20, Col San Mateo, has programmes for local aid to indigenous communities and the Nahual language and customs.
Embassies and consulates
Belize, Calle el Bosque Ote y Calle Lomas de Candelaria I, Block “P1”, Col Jardines de la 1a Cima Etapa, T2248-1423. Costa Rica, Calle Cuscatlán 4415, between 81 and 83 Av Sur, Col Escalón, T2264-3863. Canada, Centro Financiero Gigante and Alameda Roosevelt y 63 Av Sur Lobby 2, local 6, T2279-4659. France, 1 Calle Pte 7380, Col Escalón, T2298-4260. Germany, 77 Av Norte y 7 Calle Pte 3972, T2263-2088. Guatemala, 15 Av Norte 135 between 1 Calle Pte and Calle Arce, T2271-2225. Holland, I Calle Pte 3796, T2298-2185. Honduras, 89 Av Norte 561, between 7 and 9 Calle Pte, Col Escalón, T2263-2808. Israel, Centro Financiero Gigante, Torre B, 11 piso, Alameda Roosevelt y 63 Av Sur, T2211-3434. Italy, La Reforma 158, Col San Benito, T2223-4806. Mexico, Pasaje 12 y Calle Circunvalación, San Benito, behind Hotel Presidente, T2248-9906. Nicaragua, Calle Mirador and 93 Av Norte 4814, Col Escalón, T2263-8849. Norway, Calle Cuscatlán 133 between 83 and 81 Av Sur, Col Escalón, T2263-8257. Panama, Av Buganvilia No21, Col San Francisco T2298-0773. Spain, Calles la Reforma 164, Col San Benito, T2257-5700. Sweden, Alameda Manuel E Araujo y 67 Av Sur 3515, T2281-7901. Switzerland, Pastelería Lucerna, 85 Av Sur y Paseo Escalón 4363, T2263-7485. USA, Blv Santa Elena, Antiguo Cuscatlán, T2278-4444, outside the city, reached by bus 101A.
Emergency
Fire service, T2555-7300. Red Cross, Av Henry Dunat y 17 Av Norte, T2224-5155, 24-hr. Police, T911, no coin needed from new coin phones. In San Salvador, metropolitan police respond to the tourist complaints.
Immigration
Departamento de Inmigración, Centro de Gobierno, T2221-2111, Mon-Fri 0800-1600. Will consider extending tourist visas, but be prepared with photos and plenty of patience. Migración y Extranjería, Plaza Merliot and Hipermall Cascadas saves the trip to Centro de Gobierno and has quicker service.
Internet
Cafés (roughly US$1 per hr) are found throughout the city, especially at shopping malls.
Language schools
Centro de Intercambio y Solidaridad, Blv Universitario 4, T2226-2623, www.cis- elsalvador.org. Spanish school in the mornings 0800-1200, English school in the afternoons 1700-1900 (volunteer English teachers needed for 10-week sessions). Cihuatan Spanish Language Institute (Ximena’s Guest House), Calle San Salvador 202, Col Centro América (near Hotel Real Intercontinental), T2260-2481, ximenas@navegante.com.sv; US$8 per hr.
Libraries
The UCA library (Universidad Centro- americana), José S Cañas, Autopista Sur, is said to be the most complete collection. US information library at American Chamber of Commerce, 87 Av Norte 720, Apto A, Col Escalón, Apdo Postal (05) 9, Sr Carlos Chacón, speaks English, helpful. Centro Cultural Salvadoreño, Av Los Sisimiles, Metrocentro Norte, T2226-9103, 0800-1100, 1400-1700, English library, excellent. Intercambios Culturales de El Salvador, 67 Av Sur 228, Col Roma, T2245-1488, extensive Spanish and English reference library, local artistic exhibitions, computer school.
Medical services
Hospitals and clinics
Hospital de la Mujer, between 81 and 83 Av Sur y Calle Juan José Cañas, Col Escalón (south of Paseo, bus 52 Paseo), T2223-8955. Hospital Pro-Familia, 25 Av Norte 483, 11 blocks east of Metrocentro, T2244-8000, clinics and 24-hr emergency, reasonable prices. Hospital Rosales, 25 Av Norte y 3 Calle Pte, T2231-9200, long waits. Clínicas Médicas, 25 Av Norte 640 (bus 3, 9, 44 centro from Universidad Nacional), T2225-5233. If you contract a serious stomach problem, the doctor will send you for tests, which will cost US$5-6.
Doctors
Dr Cesar Armando Solano, at Av Bernal 568, Col Yurimuri T2261-1657, excellent dentist and low prices. English spoken. Medicentro La Esperanza, 27 Av Norte is a good place to find doctors in most specialist fields, afternoons mostly after 1500. Dr Jorge Panameno, T2225-9928, English-speaking, specialist in tropical diseases, makes house calls at night for about US$50.
Post office
Central Post Office at the Centro de Gobierno with EMS, T2527-7600. Good service to Europe. Mon-Fri 0730-1700, Sat 0730-1200. Lista de Correos, Mon-Fri 0800-1200, 1430-1700, good service for mail collection. Branches throughout the city.
Telephone
Phone boxes throughout the city, card only, available at fast-food stores such as Pollo Campero; direct dialling to anywhere in the world, also collect calls. Telephone cards for sale in pharmacies and stores, denominations from US$1 upwards.
Work
UCA University Simeon Cañas, Blv Los Próceres San Salvador, T2210-6600,
http://www.uca.edu.sv. An English-language programme always needing certified English teachers.