Getting there
The Rafael Cabrera Mustelier airport (GER) is nearly 5 km from town and there are three scheduled 40-minute flights a day from Havana. A testing way of getting to the island is by the passenger ferry from Surgidero de Batabanó on the mainland south coast. There are crossings at 1000 and 1500, but services and vessels are subject to change. It takes one to three hours depending on which boat is in use and costs CUC$50. It is usually crowded and the a/c is very cold. Do not even think about visiting the Isla without booking your transport off the island again. The plane and ferry are oversubscribed.
Air
Rafael Cabrera Mustelier airport (GER), T46-322690. There are 3 scheduled 40-min flights a day from Havana, 0600, 1450 and 1715. They return at 0710, 1600 and 1825, so you could do a day trip if you wanted. Fare CUC$32 one way (but varies with season), book in advance.
Airlines
Cubana at Calle 39 1415 entre 16 y 18, Nueva Gerona, T46-324259/322531, Mon-Fri 0800-1600, closed 1300-1400.
Bus
Buses run to La Fé, the Hotel Colony, Playa Bibijagua, and there is a bus marked ‘Servicio Aéreo’, which runs between the airport and the cinema in Nueva Gerona, but don’t rely on any of these to run on a regular basis.
Car hire
Havanautos has an office in Nueva Gerona at Calles 32 y 39, T46-324432, but the hotels also have car hire desks, daily 0700-1900. About CUC$90 a day with insurance.
Petrol stations
Cupet-Cimex fuel station is at Calles 39 y 30.
Ferry
Tickets for the bus and ferry to Nueva Gerona via Batabanó are sold from the Naviera Cubana Caribeña (NCC) kiosk at the Astro bus terminal near Plaza de la Revolución, Havana, T7-878 1841 or T7-860 0330, nccij@ transnet.cu, to check times and to find out whether you need to go on the day of departure or several days beforehand because of availability problems. You must have your passport to travel. The bus fare from Havana to Surgidero de Batabanó is CUC$4. At the port, there are some small buildings to the right of the waiting room area where you need to go to buy your passage, CUC$50, 1 way. From there you and everyone else will be checked, rechecked, checked and checked again. There is a 20-kg weight limit and they are fairly strict about it. You will also have to pass your stuff through an X-ray machine. Bring all food and drink as the Cuban cafeteria will not sustain you (unless you imagine cigarettes will) should there be delays because of mechanical problems on the boat. If you have not organized your return trip, which is highly inadvisable, you need to go to the ferry port on Martí, Nueva Gerona, T46-324436, or Agencia Sta María, Oficina de Correo, Calle 53 entre 39 a y 8, Mercado de Abel, in Nueva Gerona, T46-322270, after 1400.
Taxi
Turistaxi, at Hotel El Colony, T46-398282.