Accident and emergency
Ambulance: T104, for 24-hr emergencies. Police: the police station is on Colón entre Serafín García (Nazareno) y Morales (Síndico), near Parque Vidal, T116/106.
Banks
Banco Financiero Internacional, Cuba 6 entre Tristá y E Machado, just down from Parque Vidal, T42-207450, open Mon-Fri 0800-1500, but closes at 1200 on the last working day of the month, also Visa and MasterCard. Bandec, Vidal esq Cuba, Visa, MasterCard, Mon-Fri 0800-1500. The Cadeca office for changing currency and TCs is at Parque Vidal, Rafael Tristá esq Cuba, T42-205690, Mon-Sat 0830-1800, Sun 0800-1300; Western Union services carried out at 0830-1600 Mon-Sat, 0830-1200 Sun. Western Union branches also at La Riviera, opposite the bus station, Carretera Central, Bda Esperanza, T42- 218166, and at Tienda Praga, Independencia y Máximo Gómez, T42-209134, open Mon-Fri 1000-1200, 1300-1700, Sat 1000-1200.
Immigration
There is an immigration office for visa extensions on Sexta 9, entre Carretera Central y Av Sandino, T42-212523. English spoken, but patience required, Mon-Fri 0900-1630, Sat 0800-1200.
Internet
Salón Juvenil (Palmares), Marta Abreu 10 entre Máximo Gómez y Villuendas, T42- 200974, daily 0930-2100, CUC$0.10 per min, Dinos Pizza, cafeteria, drinks, cocktails. No printing service is offered anywhere.
Medical services
The best hospital for foreigners is the Arnaldo Milián Castro Hospital, referred to as Hospital Nuevo, at Circunvalación and Av 26 de Julio in the Reparto Escambray area to the southeast of the town, T42-272016, information T42-271234. Pharmacy: Farmacia Campa, Independencia y Luis Estévez, T42-206924, 24 hrs, 0800-2200 sales of medicine to the public, after 2200 only official prescriptions, charges in pesos. Farmacia Internacional, Colón 106 entre 9 de Abril y Maestra Nicolasa, T42-208069, Mon-Fri 0830-1630, Sat 0830-1230. Medicines, cosmetics and health products, charges in CUC$.
Post
Colón 10 entre Parque y E Machado, T42-203862, just off Parque Vidal, opposite Coppelia ice cream parlour, Mon-Sat 0800-2200. DHL and EMS, known as Cubapost, at Telecorreos, Cuba 7 entre Tristá y E Machado, T42-214069, for courier service, Mon-Fri 0800-1600, Sat 0800-1100.
Telephone
Etecsa, Marta Abreu esq Villuendas, T42-201010/T206000, daily 0830-1930, sale of phone cards in pesos cubanos and CUC$, telephones and accessories, domestic and international phone calls and fax service, internet access 0830-1930. Etecsa has a cabina on Cuba esq Machado (San Cristóbal), T/F42-217898, daily 1030-1800. For domestic, foreign calls, fax (42-204050). Cubacel, Callejón Barreros 4 entre M Gómez y Villuendas, T42-200000, Mon-Fri 0830-1600. Sells cell phones and services in CUC$.